Core Philosophy
1. Create a Winning Team - Business is like sport...Winning is a mindset.
2. The extent you can improve your performance is to the extent you can get and keep your people emotionally engaged.
3. Customer First – Solving critical client problems is the essence of great partnerships. It’s how we think, and we work with your team to solve their biggest problems.
4. The Answer is always in the Data – Said another way….The person who has the best data wins! The problem with data is not understanding it and its implications.
5. The Manager is the key to success of any team – There is such a perfect correlation in the data that it's easier to predict than any other factor in business.
6. Variability in performance is driven by the discretionary effort and emotional engagement of your people.
7. The Middle is the greatest unrealized potential for growth, expansion, and customer satisfaction.
8. The “Learn it – Do it - Teach it” methodology is the fastest way to change performance from the inside.
9. Change is a Demanding Master - Don't fall in love with the next big idea, commit to the leadership, discipline and consistency to get your ideas adopted and successfully implemented.
2. The extent you can improve your performance is to the extent you can get and keep your people emotionally engaged.
3. Customer First – Solving critical client problems is the essence of great partnerships. It’s how we think, and we work with your team to solve their biggest problems.
4. The Answer is always in the Data – Said another way….The person who has the best data wins! The problem with data is not understanding it and its implications.
5. The Manager is the key to success of any team – There is such a perfect correlation in the data that it's easier to predict than any other factor in business.
6. Variability in performance is driven by the discretionary effort and emotional engagement of your people.
7. The Middle is the greatest unrealized potential for growth, expansion, and customer satisfaction.
8. The “Learn it – Do it - Teach it” methodology is the fastest way to change performance from the inside.
9. Change is a Demanding Master - Don't fall in love with the next big idea, commit to the leadership, discipline and consistency to get your ideas adopted and successfully implemented.
10. Never underestimate the value of Small Wins in reinforcing momentum and progress.